![]() You can use mail merge templates with Office Word to create customer-ready letters, faxes, e-mail messages, and quotes. ![]() You can use these templates to provide standardized documents or customized data analysis for your organization. In Dynamics CRM 2016 (version 8.0), we introduced server-side document generation using Word and Excel templates. ![]() The mail merge template feature has been deprecated and is not supported.
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